Box Office

The Espee Box Office Hours and Locations are:
224 E Houston St,&nbsp;San Antonio, TX 78205
<ul class="margin-bottom margin-small">
<li>Thurs: Noon - 5pm</li>
<li>Fri: 10am – 5pm</li>
<li>Mon, Tues, Wed, Sat, Sun: Show dates only, open three hours prior to ticketed time.
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<li>Shows with a start time of 1pm or earlier, open two hours prior to ticketed time.</li>
</ul>
</li>
</ul>
Hoefgen Ave
<ul>
<li>Show dates only, three hours prior to ticketed time.</li>
</ul>
The Espee is a mobile ticket only venue. All patrons will receive tickets via email or text.
Effective July 1, 2024, ticket fees will be charged&nbsp;for all in-person transactions at the Majestic &amp; Empire Box Office and The Espee.

History Page

Location:
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<li>The Espee box office is located on Hoefgen Ave near the venue entrance.</li>
</ul>
Hours:
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<li>Event days only, three hours prior to ticketed time.
<ul class="margin-bottom margin-small">
<li>Shows with a start time of 12pm or earlier, open two hours prior to ticketed time.</li>
</ul>
</li>
<li>During the hour prior to performance time, we are unable to sell tickets to future performances. Should an exception be made at our discretion during a slow period, you may be asked to step aside until we can assist all patrons attending the performance at that time.</li>
<li style="font-style: italic;">Tickets for Espee events can be purchased at the Majestic Theatre box office during regular business hours. Please visit majesticempire.com for more information.</li>
</ul>
Payment Methods:
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<li>Cashless Transactions Only. Checks are not accepted. (Visa, MC, Amex, Discover)</li>
</ul>
Ticket Fees:
<ul>
<li class="xmsonormal">Effective July 1, 2024, ticket fees will be charged for all in-person transactions at the Majestic &amp; Empire Box Office and The Espee.</li>
</ul>
Contact:
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<li>Phone Number: <a href="tel:1-888-246-3185" class="text-style-link">1-888-246-3185</a></li>
<li>Email:  <a href="mailto:atgcentral@spectrumservicesusa.com" data-linkindex="0">atgcentral@spectrumservicesusa.com</a></li>
</ul>

<h3>Purchase Methods</h3>
Authorized Ticket Sources
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<li>Online: TheEspee.com</li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1; tab-stops: list .5in;">In Person: The Espee Box Office on show days, Majestic Theatre Box Office</li>
<li>By Phone: <a href="tel:1-888-246-3185" class="text-style-link">1-888-246-3185</a></li>
</ul>
Third Party Ticket Purchase Policy
The Espee website (TheEspee.com), our call center (<a href="tel:1-888-246-3185">1-888-246-3185</a>), and in person sales at the box office are the only official sources for tickets for shows and events at the Espee. We highly recommend that guests purchase only from official sources. Tickets from unauthorized sources carry the risk of being counterfeit, stolen or invalid. The Majestic &amp; Empire Theatres are not responsible for tickets purchased through unauthorized ticket outlets and will not be able to check the validity of tickets purchased from third-party vendors.

<h3>Information</h3>
Ticket Return and Exchange Policy
All sales are final, and there are no exchanges or refunds.
In the event of a cancellation, refunds will be automatically distributed to the original purchaser.&nbsp; In the event of a postponement or rescheduling, refunds are not automatically distributed but may be requested depending on the show.
Will Call
Will call tickets are held at the box office. Tickets are available for pickup prior to or on the day of the performance, depending on the show. Please note that a photo ID matching the name on the order is required for guests to retrieve tickets.&nbsp;
Mobile Tickets
Tickets are sent via email as a PDF attached to the invoice. This attachment is at the very top or bottom of the email depending on your mobile device, and must be presented upon arrival to be scanned in. Printed PDFs will also be accepted at the door. Screenshots will not work as they can distort the barcodes.&nbsp;
For select shows, printed tickets may be requested at the box office for $1 per ticket.&nbsp;
Accessible Seating
Guests requiring accessible seating can purchase through TheEspee.com or at the venue box office. Please visit our <a href="/redirects/your-visitaccessibility/" title="/your-visit/accessibility/">accessibility</a> page for more information and accommodation requests.&nbsp;
Children / Age Restriction
Everyone, regardless of age, must have a ticket (unless otherwise advertised). Please check the event ticket policies at the time of purchase. Children under the age of 15 must be accompanied by an adult.
Children will not be permitted into the venue for shows with age restrictions above 15 years old. They are not allowed to be accompanied by an adult into shows with these age restrictions unless otherwise stated.
Discounts
Any and all discounts are up to discretion of each show and vary show-to-show. Rush tickets, when offered by the show, are subject to availability. When available, they will be sold at the box office. A valid ID must be presented, without which the offer may be revoked. It will be noted if rush tickets are available in advance; otherwise, they are sold two hours before each scheduled curtain.
Presale
All presales are online only. Presale codes cannot be used in person at the box office. To join our email list and gain access to select presales, <a href="/about-us/newsletter/" title="Newsletter">sign up here</a>.
VIP
Package descriptions are listed prior to purchase when selecting your seat. Communication regarding VIP packages and instructions will be sent out within the week prior to the show.&nbsp;
ATG Select Seats
ATG Select seats are premium tickets to some of the most popular locations in our venue. Utilizing market-driven pricing, we ensure patrons have direct access to the best seats in the house. These seats do not include any packages, VIP or hospitality upgrades. Any upgrades available may be added to your order after placing ATG Select tickets into your cart, and will be noted as add-ons or upgrades.

Official Box Office | Opening Hours & Location | The Espee

The Espee box office is on hand to make your visit to the venue an enjoyable one. Find information on opening times, contact details and more

Contact Us

Homepage

All Venue &amp; Ticket Inquiries:&nbsp;888.246.3185 or&nbsp;<a href="mailto:atgcentral@spectrumservicesusa.com" data-linkindex="0">atgcentral@spectrumservicesusa.com</a>
Donation Requests:&nbsp;<a href="mailto:HannahWeimer@atgentertainment.com" data-linkindex="1">HannahWeimer@atgentertainment.com</a>
Media Requests (Broadway):&nbsp;<a href="mailto:EmilyWalker@atgentertainment.com" data-linkindex="2">EmilyWalker@atgentertainment.com</a>
Media Requests (Music, Comedy, Events):&nbsp;<a href="mailto:JonathanMiles@atgentertainment.com" data-linkindex="3">JonathanMiles@atgentertainment.com</a>
Artist Booking / Public Events:&nbsp;<a href="mailto:KevinCouch@atgentertainment.com" data-linkindex="4">KevinCouch@atgentertainment.com</a>
Private Event Booking:&nbsp;<a href="mailto:ChrisGriffin@atgentertainment.com" data-linkindex="5">ChrisGriffin@atgentertainment.com</a>
&nbsp;
ATG Ticket Office
<a rel="noopener" href="https://maps.app.goo.gl/mLWQkgzZGhPLj4Dx9" target="_blank">226 E. Houston St., San Antonio, TX 78205</a>
888.246.3185 or&nbsp;<a href="mailto:atgcentral@spectrumservicesusa.com" data-linkindex="5">atgcentral@spectrumservicesusa.com</a>
Hours:
<ul class="margin-bottom margin-small">
<li>Thurs: Noon - 5pm</li>
<li>Fri: 10am – 5pm</li>
<li>Mon, Tues, Wed, Sat, Sun: Show dates only, open three hours prior to ticketed time.</li>
</ul>
Note: The ATG Entertainment Box Office at The Espee is open show dates only, three hours prior to ticketed time.
Effective July 1, 2024, ticket fees will be charged&nbsp;for all in-person transactions at the Majestic &amp; Empire Box Office and The Espee.
<h3>Venue Address</h3>
<a rel="noopener" href="https://maps.app.goo.gl/8wwXW3jcTHVbVk797" target="_blank">The Espee</a> 1174 E Commerce Street San Antonio, TX 78205
<h3>Administrative Offices</h3>
ATG – San Antonio 208 E. Houston St. San Antonio, TX 78205

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<h3>Join Our Team</h3>
</div>
The Espee is always in search of enthusiastic and dedicated employees who possess a passion for customer service and quality live entertainment.
 
<div class="margin-bottom margin-medium"><a href="/about-us/employment/" title="Employment">EMPLOYMENT OPPORTUNITIES</a></div>

Contact the Box Office | The Espee | Official Site

Contact The Espee by phone or in-person for more information about tickets or your upcoming visit. Find our address, contact details and opening hours